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• I had been bounced amongst several brokers, my calls ended up disconnected, and I received inconsistent facts relating to my agreement and discounts.
However, the best just happened. Immediately after speaking to Telus enterprise, I was not happy with the system supplied and asked for being tranferred on the LOYALTY dept. She adjusted the cost of the data prepare but improved the price of the cellphone for a Internet of -$1. WHAT A JOKE!!!
Have you ever tried using utilizing the web Chat? Go surfing to My TELUS plus the the Chat icon will probably be for the lower correct in the window. Reply the questions about what type of assist you would like then preserve replying towards the bot with "I want to speak to a person" until the bot provides up and passes the Chat to an individual.
If our reply resolved your situation, please click Take as Option to aid Many others during the Neighborhood.
I'd also like to learn why this was taken out? Looks stupid that we now should get in touch with tech support to try and do something that we did not will need the for Earlier
Payment impacting improvements will require a cell phone call but prior to carrying out that, have you tried out the payment arrangement choices on line?
If our reply solved your problem, be sure to click on Settle for as Solution to help you Some others from the Group.
The TELUS staff acknowledges that our perform spans a lot of Territories and Treaty areas and we're grateful for the traditional Know-how Keepers and Elders that are with us currently, whoever has absent in advance of us as well as the youth that encourage us.
so i called the customer server (Jane) to solve The problem soon after describing the situation and what It is materialize, The agent just aspect with her lover and she lied regarding the credits and bargains they faraway from my account for a faithful customer with Telus and he or she claimed the credits expired and no more readily available, she Imagine I am Silly, When the discount has expired i ought to see the expiration day on my bill like i see on house service Invoice.
My skilled helped me with my concern and answered all of Telus technical support my stick to-up inquiries. You may have the best persons Functioning for yourself!
It took place on Sunday that I experienced a awful situation. But I had been pleased to find out that this Internet site worked on weekends. And Helen granted me enable, time, and endurance to unravel the problem. I am so grateful I are unable to tell!
My pro is an extremely client gentleman. He taught me how to fix my trouble in various effortless measures. What’s a lot more, he guided me by way of every single step, at times in excess of when. I am genuinely grateful!
The TELUS staff acknowledges that our perform spans several Territories and Treaty areas and we have been grateful for the standard Expertise Keepers and Elders who will be with us right now, whoever has long gone just before us as well as the youth that inspire us.
I’ve never ever employed such a service prior to, but it absolutely was easy and very practical. I noticed that my concern was about to wipe out my complete holiday, and you also practically saved me.